Ordering Guide

How to Buy
& Ship from Iran

A plain, step-by-step look at how ordering actually works — from first message to a loaded container at your destination port.

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Ordering dates from an Iranian supplier for the first time raises real questions — how payment actually works, what terms are on offer, and how long it takes from order to a loaded container. This page walks through the process itself, step by step, using only what's actually confirmed and current. Anything we haven't nailed down yet, we simply don't list here — you'll always get the real answer directly, not a guess.

1×20ft
Minimum Order (~12t)
EXW / FOB / CIF
Incoterms Offered
2–5 Weeks
Order → Loaded Container
🇦🇪 UAE Transfer
Payment Method
The Process

From First Message to Loaded Container

Seven steps, start to finish — nothing skipped, nothing assumed.

1

Get in Touch

You
Share your target variety, volume, and destination port
We
Respond within 24 hours, usually via WhatsApp
Timing
Same day
2

Confirm Terms

You
Choose your preferred Incoterm and confirm order size
We
Provide a full quote — EXW, FOB, or CIF
Timing
1–2 days
3

Request Samples (Optional)

You
Request samples if you want to evaluate before committing
We
Arrange samples with our current spec sheet — you cover the courier cost, credited back on your first order
Timing
Courier transit time to your location
4

Place Your Order

You
Confirm the order
We
Schedule production and loading
Timing
2–5 weeks to loaded container (order size dependent)
5

Payment

You
Transfer payment to our UAE (Dubai) accounts
We
Confirm the exact process for your order
Timing
Per agreed terms
6

Production & Loading

You
Request photo/video confirmation if you want it
We
Sort, pack, and load to specification
Timing
Within the lead-time window above
7

Shipment

You
Coordinate with your customs broker at destination
We
Ship under the agreed Incoterm with commercial invoice, packing list, certificate of origin, and phytosanitary certificate — plus any additional documentation your market requires
Timing
Per shipping route
Honest, Not Hidden in Fine Print

What Can Go Wrong — And How We Reduce It

Real risks in international trade, named plainly rather than glossed over.

Payment fraud / impersonation. We will never ask you to change bank details by email alone. Always confirm payment instructions directly via WhatsApp at +98 910 148 1059 before wiring any funds.
Ramadan capacity crunch. Ramadan shifts about 10–11 days earlier each year on the Gregorian calendar, so its timing relative to our August–October harvest season changes year to year too. Demand concentrates sharply in the weeks before it — place your order at least 2 months ahead to avoid being caught in the seasonal crunch.
Sample-to-shipment variance. Dates are a natural product — some harvest-to-harvest variation is normal. For a large order, ask for current-batch photos rather than relying only on older sample images. Every container is loaded under camera, sealed, and documented — if arrival quality genuinely deviates from the agreed spec, we resolve it through either replacement in your next shipment or a negotiated settlement, depending on the situation.
Cold-chain interruption. High-moisture varieties like Mazafati/Kimia depend on a reefer container holding 0–4°C. We pack to that standard and can provide loading documentation on request — ask your forwarder about temperature logging for your specific route.
Payment-channel timing. International transfers can take longer than expected depending on your bank and route. Build a buffer into your timeline, especially for a first order.

Ready to Start?

Tell us your variety, volume, and destination — we'll confirm terms and get you a full quote.

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